Pricing Plans
Simple, Transparent Pricing
No hidden fees. No surprise add-ons. No long-term contracts.
Free internal communication.
Commtrix is designed for growing businesses that want powerful communication tools without enterprise-level complexity or pricing.
Choose the plan that fits your team today, upgrade anytime as you grow.
Perfect for solo entrepreneurs
plus external calls and messages usage fees
Features:
1 User
1 phone number
2 Channels
Basic Support
1 month data retention
Reporting Dashboard
Call Detail Records (CDR)
AI Call Analytics
Dedicated Account Manager
Perfect for small businesses
plus external calls and messages usage fees
Features:
Up to 10 Users
1 phone number
5 Channels
Basic Support
3 months data retention
Reporting Dashboard
Call Detail Records (CDR)
AI Call Analytics
Dedicated Account Manager
Perfect for growing businesses
plus external calls and messages usage fees
Features:
Up to 50 users
4 Free Phone Numbers
20 Channels
Priority support
6 months data retention
Reporting Dashboard
Call Detail Records (CDR)
AI Call Analytics
Dedicated Account Manager
Perfect for Large Enterprises
plus external calls and messages usage fees
Features:
Unlimited Users
10 Free Phone Numbers
50 Channels
24/7 support
1 year data retention
Reporting Dashboard
Call Detail Records (CDR)
AI Call Analytics
Dedicated Account Manager
What you can expect with every plan:
- Reliable business calling
- SMS from your business number
- Smart call routing
- Voicemail & call logs
- Secure cloud infrastructure
- Easy onboarding
- Unlimited internal communication
- Transparent usage fees
Compliance & Setup Costs (10DLC)
Since 2024, US carriers require all business messaging to be registered via The Campaign Registry (TCR).
For a limited time Commtrix will take care of the brand registration and campaign vetting fees ($30.00 value)
A monthly campaign fee of $10.00 will be added to all customers that use the SMS service.
US Call usage Pricing
| Call type | Rate (per minute) |
|---|---|
| Outbound Calls (Local/Toll-Free) | $0.018 |
| Inbound Calls (Local) | $0.013 |
| Inbound Calls (Toll-Free) | $0.026 |
US Domestic SMS Pricing (Pay-As-You-Go)
| Number Type | Direction | Rate (per segment) |
|---|---|---|
| Local (10DLC) | Inbound & Outbound | $0.013 |
| Toll-Free | Inbound & Outbound | $0.017 |
| Short Code | Inbound & Outbound | $0.0195 |
N.B: For MMS (Multimedia), if your messages include images, videos, or files, an additional $0.025 per message for outbound and $0.01 per message for inbound will be added.
AI Call Analytics
| AI Service | Rate (per minute) |
|---|---|
| Call Analytics (Call transcription and sentiment analysis) | $0.005 |
| AI Voice generation | $0.011 |
Ready to Take Control of Your Business Communications?
Stop overpaying for complicated systems.
Start using a phone platform built for growing teams.
No contracts. Cancel anytime.